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Emergency & Crisis Support

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Brent Council Adult Social Services Department (incl. OUT OF HOURS EMERGENCIES)

Services offered: ,

Telephone 020 8937 4300; or
visit in person; or
email Brent Customer Services: customer.services@brent.gov.uk ; or
complete Brent Customer Services Online Customer Enquiry Form.

Available during normal working hours, Monday to Friday (9am to 5pm).

For OUT OF HOURS EMERGENCIES telephone the Emergency Duty Team on 020 8937 5250.

Tel: 020 8937 4300

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Address: Customer Service Centre, Brent Civic Centre, Engineers Way, Wembley HA9 0FJ

Brent Council Child Protection and Care Safeguarding Service

Services offered: ,

HOW TO REPORT ABUSE AGAINST A CHILD.  If you have concerns about a child being harmed or at risk of harm contact Brent Council Children’s Care Services on Telephone 020 8937 4300 (Monday to Friday between 9am and 5pm).

Outside normal hours contact Brent Council’s Emergency Duty Team on Telephone 020 8863 5250.

Tel: 020 8937 4300

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Address: Brent Civic Centre, Engineers Way, Wembley HA9 0FJ

Brent Council Vulnerable Adult Protection and Care Safeguarding Service

Services offered: ,

HOW TO REPORT ABUSE AGAINST A VULNERABLE ADULT.  If you, or an adult you know is at risk, contact Brent Adult Social Services on Telephone 020 8937 4300 (Monday to Friday between 9am and 5pm).

Outside normal hours contact Brent Council’s Emergency Duty Team on Telephone 020 8863 5250.

Tel: 020 8937 4300

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Address: Brent Civic Centre, Engineers Way, Wembley HA9 0FJ

District Nurses, Brent (incl. Out of Hours Emergencies)

Services offered: ,

District nurses provide nursing services to people unable to leave their own homes.  The services of a District Nurse can be requested via your GPs surgery.

In case of Out of Hours Emergencies telephone 020 8967 5000.

Tel: 020 8967 5000

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Address: Click on "Visit website" button for further details

London Fire Brigade – Fire Safety & Smoke Alarms

Services offered: , , ,

London Fire Brigade (LFB) provide a home fire safety visit to offer advice on how to make your home safe and where appropriate fit a smoke alarm for free.

LFB will visit people and places where there is a higher risk of fire.  This includes high risk individuals such as older people, especially those living alone, those with mobility, vision and hearing impairment, mental health services users and those liable to intoxication through alcohol/drug use.  If you are concerned request a home fire safety visit.

Email address: firesafetyregulationNW@london-fire.gov.uk.

IN AN EMERGENCY DIAL 999.

Tel: 020 8555 1200

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Address: n/a

NHS 111 Service

Services offered: ,

Call 111 if:

  • you need medical help fast but it is not a life-threatening situation (i.e not a 999 emergency)
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you do not have a GP to call
  • you need health information or reassurance about what to do next.

NHS 111 service is available 24 hours a day, 7 days a week.

Tel: 111

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Address: n/a

NHS Walk-in & Urgent Care Centres in and around Brent

Services offered: ,

Walk-in Centres, Urgent Care Centres and minor injuries units can treat minor illnesses and injuries that are urgent but not life threatening.  They also provide health advice.

Most are open from early in the morning until late at night.  You do not need an appointment, and you will be seen by an experienced nurse or a GP.

Tel: n/a

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Address: n/a